FAQ

Nurses and Caregivers Canada is committed to providing the best care possible to our clients. In order to ensure that we provide the best quality customer we have implemented a multistep recruitment procedure to hire our caregivers. Additionally, we ensure that all of our caregivers stay up to date on the new healthcare techniques and technology by offering them regular classes and/or training sessions at Clarkridge Career Institute.

We are currently offering our services in Peel, York, Toronto and Durham Regions.

The hourly rate varies from client to client. The rate will be calculated using several factors, such as the types of services requested, the type of caregiver (RN, RPN, PSW or HCA) assigned, and the location of the requested service.

In addition to following the guidelines set by Ministry of health – Ontario, we are trying our best to assign a different caregiver to each of our clients in order to limit the spread of Covid-19. Furthermore, each health care worker is mandated to screen themselves for signs and symptoms of Covid-19 at the beginning and end of each of their shift and report back to us.

We are currently accepting biweekly payments through cheques or e-transfers.

Yes, we do have a limit of 4 hour. Exceptions are made in rare cases.

We expect our clients to inform us about any changes to the plan at least 24 hours prior to the scheduled visit. Any changed made in less then 24hours before the scheduled visit will result in a fee.

Feel free to call us anytime at (289) 801-1870. You can also reach us via email at info@nursesandcaregivers.ca.

Yes, most of our care givers are multi-lingual. We try our best to assign our caregivers by keeping our client’s requirements and comfort in mind

Once you fill out our application form, we will send a client coordinator to a location of your choice. Our client coordinator will assess your medical history and take notes of any additional requests or care needs. Once we have all the information we need, one of our dedicated team members will carefully match a caregiver exclusively keeping your requirements and comfort in mind.

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+1 289 801-1870

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